The Melting Pot

We really enjoyed the Oktoberfest experience. I did not think I liked beer cheese, and I don't usually enjoy beer in general, but this meal changed my mind. Everything was amazing, and we were offered more of everything, but we didn't need more than the standard 4 courses. We didn't finish all of the dessert (dipping brownies in chocolate fondue was a bit much even though I love chocolate) but overall everything was stellar, and we even got some complimentary chocolate-covered strawberries because we are celebrating our anniversary.

The dining room we were in was quiet and had low lighting, which gave a romantic vibe. The "lover's lane" area was undergoing renovations, so we'll definitely look for that sometime. We will definitely go back to try more options!

My wife and I have been talking about trying out a dinner at Melting Pot for many years. This year my wife decided it was time and looked at booking a reservation during the Valentines Day holiday week. Unfortunately their prices were doubled during that time, so we had to wait until last night (2-19-24) to visit.
We arrived for our 4:30 reservation a bit early. The tiny lobby's floor was damaged and the overhead lamp appeared to be broken. They made us wait to be seated until the reservation time even though there was nobody else waiting, and the restaurant was pretty empty.
Our server was very nice and attentive, and that's why I'm giving them two stars instead of one.
The menu was confusing, and the restaurant was very loud, so it was hard to concentrate enough to figure out what to order. We managed though, and ordered the four course meal experience.
The first course was a pot of melted cheese with bread and veggies to dip. This seemed ok, but the cheese was delivered cold and it took awhile for it to heat at the table.
The second course was a salad, which was also ok. The lettuce was not very fresh, and the dressing provided was very scant.
Next came the meats, served with a side of disaster. One of the meats I received was tuna. The server warned me to not eat it raw. What she didn't say is that it was poison, and I should not have ate it at all.
(BTW, boiling my meat isn't really my preparation of choice. Grilling seems so much better that I'm not sure why this place is popular and so expense?)
Even though I cooked the tuna chunks for over five minutes in the boiling soup provided, and it was the consistency of pork when I ate it, I quickly knew eating it was a big mistake. Less than two hours later I was really sick, and I knew why. It is has been a long time since I've had food poisoning, but boy did I get it from this meal!
Desert was some melted chocolate with various fruits and desert bars to dip. It was actually the best part of the meal.
Dinner for two here with no alcohol was $170 with the tip included. As an added surprise, they added a 3% kitchen surcharge, "for our kitchen staff to provide a sustainable living wage." I think a restaurant that charges this much for a meal should be able to pay their kitchen staff without an extra charge. Maybe if they did, the staff would be more professional in their food handling, and I would not have been poisoned by the meal they provided.
We will not be back.

I'm not old enough to have been impressed with the Fondue Craze of the 60's & 70's but I'll be the first to admit that I jumped on the Fondue bandwagon a few decades ago when it, once again, became the OMG thing to do. I even outfitted my kitchen with enough Fondue pots for Meat, Cheese and Dessert. I know what you're thinking, "she's an overachiever" but I consider it as checking the box of "cover all the bases" and "always be prepared".
Fast forward to now where I have saddled myself with the task of planning a 35th anniversary dinner for my husband and myself while trying to avoid our good ol' favorites that are always on standby. This was our first, and probably last, visit to The Melting Pot. First impression? I was made aware of the renovations when I made the reservation so that wasn't a surprise. I was glad that the hostess was able to roll herself out of bed to come into work. Her appearance matched the dingy half-done entrance.
We saddled up to the bar to grab some pre-dinner cocktails. A Love Martini for me and an Old Fashioned for him. The drinks were good but Uber expensive!
We were escorted to a small table for 2. It was kind of a nice cozy little corner except for the multiple employees walking past yelling CORNER! CORNER! CORNER! Every time they came our way to avoid collision with one another. As previously mentioned, we had never been here before and I was required to choose our menu before arriving. I don't know if this is required every time or if it was because of the close approximation to Valentines Day. Our waiter was kind enough but very little direction was given as to what to expect with our four course dinner. The bread and Veggie coarse was first with a yummy Hatch Green Chile cheese fondue. This was probably my favorite course of the night. Next was the salad course. The wedge salad was bland and boring. Nothing to write home about. Or in this case, nothing worth mentioning for this review. It was at this time that I had to remind our server that we were still waiting on the bottle of wine that was part of our chosen menu. We were halfway through the courses! Better chug that overpriced bottle of wine now! I was disappointed that the cheese fondue was removed when the salads came out. It would have been nice to finish the bread and cheese along with the Meat course. The third course was lots and lots of meat. The plate was loaded up with Ravioli, chicken, shrimp, teriyaki beef and pepper steak. The Fondue pot we chose was the mojo pot. It was a nice broth. A little salty for my taste but it got the job done. The pepper steak was the most abundant and definitely the cheapest cut of meat offered. It was tough and chewy and not appetizing at all. The grand finale of the meal was the chocolate Turtle flambé. Our server gave us a nice presentation of adding the pecans and setting the chocolate ablaze for visual effect. The marshmallows, brownies, krispy treats and fruit paired very nicely with the chocolate.
Bottom line, for the $200+ we paid for a Valentines/Anniversary Date would have been better spent and enjoyed had we stuck with one of our good old ol' favorites.

We arrived at 7:00 pm. We waited 20 minutes after we were seated for water! The service was absolutely awful, the food was disgusting and we weren't served our crap fondue until 815 and it was the worst. Unfortunately they don't care. Wish I would have read the reviews BEFORE I went there. I'd be stunned if this terrible place is open in 6 months. If you're really hungry, under no circumstances should you go here. Go to McDonalds instead. The food is better, the service is better and the atmosphere is better. It was $130.00 dollars and if it had been free it would have been overpriced.

We are out of town at a conference and decided to go to the melting pot for an experience. We knew it would cost more than other restaurants and that was OK. We happen to get a waiter. That was not doing so well last night. I don't get stressed about that becauseI don't know if he's just a bad waiter or if they don't have enough staff or whatever. When the bill came, there was a problem. I've never seen this in any other restaurant where they say that there's a 3% surcharge so the kitchen staff could make a good living. I believe in tipping and I tip pretty well for the most part and we could've opted out of paying the 3%. I didn't, however, I think it's interesting that they aren't able to pay their staff enough to make a decent living. The whole thing just made me uncomfortable enough to never want to go back to a melting pot.

Absolutely terrible. Genuinely still waiting for a refill of my water till this day. Terrible service. The food was horrible and cost an arm and a leg. The taste of the food can best be described as poo stew. Also it takes about 2 hours to get to the third course. The room temperature rivals hell in heat. If you have a special event or are trying to celebrate I beg you to go somewhere else.

I had never tried The Melting Pot and wanted to try it for my birthday! Wow, is this an experience. We were there for 2.5 hours and I was not expecting that. Each course takes time but it was fun and a good time. Our server was so friendly and amazing!

Wow, things have really changed at this Melting Pot since we last dined here a few years ago. We decided to have the Big Night Out since we don't have a Melting Pot in Las Vegas, NV. The Alpine fondue cheese is still great and my favorite, however, they don't prepare it at the table anymore and just brought it out already mixed. The meat and seafood, and chocolate dessert fondue were still good. I think my disappointment was with the service and the server did not come around as often and attentive as I have experienced in the past at Melting Pots we have visited. Definitely, not worth the price we had paid to dine.

A solid restaurant, service was really good for a special family event

Reservations are recommended as a meal here takes quite a bit of time and not to be rushed through

3 courses and ordering can be confusing,
Prepare for a good time and expense and enjoy yourself

Yikes.... We came here to celebrate a special occasion we were excited and willing to spend a little extra. We were quickly disappointed . The ambiance was that of a subway, with several other disappointed parties. Add on the hefty price tag and the empty tummies, safe to say we will never be returning.