Burger 21 - Albuquerque

I had the Cinco burger and it was fantastic. The meat was done medium well, the guacamole and jalapeños placed with care, and the service was friendly and quick.

The food was good, not great. Especially for the price that was paid.. I've had better burgers for less.

There were CHUNKS of jalapeños in my burger that were not fully sliced. I had to pull apart the "sliced" jalapeño and spread them out through my burger myself.. the onion strings tasted burnt and salty :/

As soon as I walked in I noticed the many many dirty tables and the little bits of trash and food all over the floor.
The lady at the register was short and dry. I felt rushed to place my order and being that it was my first time being here, it was uncomfortable honestly.
Overall it was okay, mediocre at best.

I had the 505 combo. I could not tell that there were chili's on the burger. The fries were fries meh. You order at the counter they call out your name you go get your burger and then you clean up after yourself. Laguna burger blows this place out of the water. Grass burger is better and well so is 5 guys. I wouldn't return.

I used to love coming here all the time before the pandemic happened because of their amazingly swift staff and great burgers. I also can't forget to mention all of their sauce options!

We came here for dinner and there were a couple of people ahead of us in line and it didn't take too long for them to get to us. I usually order the Cinco, which is one of the best burgers I've had. This time I got their special, Fried Pickle Burger, and I have to say I was pretty disappointed. I asked for avocado slices, medium-well temp burger, and no cheese and I only got one of those things. The burger was burned and charred and their was no avocado.

We shared a basket of half and half fries and they were a little overdone and cold by the time we got them. The sauces are great still and helped save the day, but I don't know if that's enough to come back here again.

Lastly, the place was just dirty. The bathrooms could use a deep clean and the trash area was gross and looked like it hadn't been cleaned in days. They were pretty slowed and it looked like they had plenty of workers so it doesn't seem like a staffing issue, which would've been more understandable.

All in all, decent burger and fries with amazing seances.

If you read my reviews, you likely know that I am somewhat of a 'burger connoisseur', and my long-term friends will tell you this has been the case for as long as I've been able to order for myself at restaurants.

If that means anything to you, I'll tell you right up front that I believe that Burger 21 is the best burger in Albuquerque. I've been labeled as a frugal person and Burger 21 is one of a small handful of restaurants I'll pay to have delivered to my house. That's how much I enjoy it.

I recently had the pleasure of calling an audible among our frends group when the wait at the nearby Red Robin and BJ's turned out to be 40 minutes. Worried that the lack of table service would be a killer, I tentatively suggested Burger 21 and was surprised to hear that no one else in our party had been there before! As we were attempting to eat before a movie at the Winrock IMAX, my suggestion was accepted. Every single person in our party was excited by the expansive list of choices and interesting flavors offered, and every one of them said the food was incredible.

To be fair, the atmosphere is high-end fast food, and the cost is low-end restaurant (it's not exactly cheap), but I personally think that the love they put into each sandwich alone is worth the minor inconvienences those issues present, not to mention their perfectly cooked fries, or the sauce selection (try the Thai Ketchup)!

I have experienced issues in the past with the way things were cooked or missing or wrong items from an order, and even experienced relatively slow service, but none of those things even occurred to me enough to prevent me from wholeheartedly recommending my friends and family try it.

So if you love burgers and fries and are willing to take a chance, I think you just might find the best burger place in Albuquerque.

FOOD: Mediocre. Burger was cooked fresh to order (good!), but fries were not. They were luke-warm and had obviously been sitting under a heat lamp for awhile. Burger would have been great EXCEPT it came smothered in a sickengly sweet sauce that ruined it. I tried scraping it off and adding mustard to cut the sweetness, but there was no saving this "dessert burger". I will not be back. One and done. If you are brave enough to try the tepid fries and "dessert" burger, ask for the sauce on the side.

Sorry but how do you close at 7pm every day? 9 I get but not 7pm located by 2 malls. I won't be back to try this with these hours. Rather unfortunate to have such horrible hours in a busy location.

Very good hamburgers and shakes. Conveniently located near major shopping and I-40. If it were any closer to where I live, I would be here every week. Highly recommended. If you want an in-depth review, joint Tom Neiman and me on our weekly podcast. Click on the following YouTube link to see our review of Burger 21: https://youtu.be/4CPK-SA0dSE

Um...this is an interesting burger joint. If you order online prices are for burgers only. One would thing that either a side of fries would come with by default or you'd have an option to add like many other joints have. $30 for two burgers and two fountain drinks, no sides. Burgers were good, not great because buns should never be soggy. I think that might've been do to the sealed plastic container they're put in. Service was ok, but they close at 7 and if you forget fries towards close don't bother adding on.

Best burger I have had in a long time! Aside from the food being great the service was amazing as well ‼ very nice staff and very patient